Outschool incident

Delayed Class Access due to Zoom Incident for some users

Resolved after 11 hours 20 minutes, on November 19, 2025.

monitoring Nov 19, 2025, 12:43 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 19, 2025, 03:25 AM UTC
Resolved
Nov 19, 2025, 02:46 PM UTC
Duration
11h 20m
Detected by Pingoru
Nov 19, 2025, 03:25 AM UTC

Update timeline

  1. identified Nov 19, 2025, 03:25 AM UTC

    Zoom has reported an incident causing delays for some users attempting to join live Outschool classes. Zoom is currently investigating the issue, and we are monitoring updates. If your learner missed a class due to this incident, please contact [email protected] for assistance

  2. monitoring Nov 19, 2025, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 19, 2025, 02:46 PM UTC

    This incident has been resolved.

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