Outschool incident

Issue with Zoom Services

Resolved after 2 hours, affecting Accessing Classes via Zoom, on August 21, 2025.

monitoring Aug 21, 2025, 06:35 PM UTC

Zoom reports the issue has been resolved - we will continue to monitor. Please contact [email protected] for assistance with refunds from missed classes.

Started
Aug 21, 2025, 06:24 PM UTC
Resolved
Aug 21, 2025, 08:25 PM UTC
Duration
2h
Detected by Pingoru
Aug 21, 2025, 06:24 PM UTC

Affected components

Accessing Classes via Zoom

Update timeline

  1. identified Aug 21, 2025, 06:24 PM UTC

    Zoom is experiencing issues that may prevent some classes from taking place. Please reach out to [email protected] for assistance with refunds from missed classes.

  2. monitoring Aug 21, 2025, 06:35 PM UTC

    Zoom reports the issue has been resolved - we will continue to monitor. Please contact [email protected] for assistance with refunds from missed classes.

  3. resolved Aug 21, 2025, 08:25 PM UTC

    The Zoom issue has been resolved.

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