Resolved after 4 hours 19 minutes, affecting OTOY Account System and OctaneRender Cloud and 1 more, on August 29, 2024.
The issue has been identified and resolved.
Affected components
OTOY Account SystemOctaneRender CloudWebsites
Update timeline
- investigating Aug 29, 2024, 09:15 PM UTC
We are currently experiencing issues with email delivery and are investigating the cause. Emails such as ORC and RNDR status updates, account information or password resets may not be sent at present.
- investigating Aug 30, 2024, 01:34 AM UTC
The issue has been identified and resolved.
- resolved Aug 30, 2024, 01:34 AM UTC
This incident has been resolved.
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