Resolved after 2 hours 51 minutes, affecting OctaneLive API and OctaneLive Gateway, on October 3, 2025.
OctaneLive continues to operate normally, this outage will be closed out shortly.
Affected components
Update timeline
- investigating Oct 03, 2025, 03:42 PM UTC
OctaneLive is currently experiencing extremely high latency, this is causing authentication failures when starting OctaneRender. We are investigating the issue and will provide updates
- identified Oct 03, 2025, 05:36 PM UTC
We have identified a probable cause for the outage and are applying mitigations
- identified Oct 03, 2025, 05:37 PM UTC
We're observing OctaneLive latency returning to normal and are continuing to monitor recovery
- monitoring Oct 03, 2025, 05:41 PM UTC
All alarms have cleared, we're continuing to monitor
- resolved Oct 03, 2025, 06:34 PM UTC
OctaneLive continues to operate normally, this outage will be closed out shortly.
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