OTOY incident

Account system degraded performance

Resolved after 48 minutes, affecting OTOY Account System, on October 8, 2025.

investigating Oct 08, 2025, 06:08 PM UTC

Our alarms have detected an elevated level of errors in the account system (account.otoy.com), we are currently investigating the cause.

Started
Oct 08, 2025, 06:08 PM UTC
Resolved
Oct 08, 2025, 06:56 PM UTC
Duration
48m
Detected by Pingoru
Oct 08, 2025, 06:08 PM UTC

Affected components

OTOY Account System

Update timeline

  1. investigating Oct 08, 2025, 06:08 PM UTC

    Our alarms have detected an elevated level of errors in the account system (account.otoy.com), we are currently investigating the cause.

  2. resolved Oct 08, 2025, 06:56 PM UTC

    We have identified and corrected the problem.

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