Resolved after 3 hours 56 minutes, affecting Ortto application and Ortto API, on December 1, 2025.
We have deployed fixes for the impacted resources, and all services should have returned to normal.
Affected components
Ortto applicationOrtto API
Update timeline
- investigating Dec 01, 2025, 11:19 PM UTC
We are currently working on an issue that is causing a partial outage of the Ortto Web interface and API.
- identified Dec 02, 2025, 12:14 AM UTC
We have identified the cause and working on a full resolution. Error rates have significantly dropped.
- monitoring Dec 02, 2025, 01:37 AM UTC
We have deployed fixes for the impacted resources, and all services should have returned to normal.
- resolved Dec 02, 2025, 03:16 AM UTC
This incident has been resolved.
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