Orlo incident
Image uploads and editing live posts containing images for Facebook posts
Resolved after 4 hours 40 minutes, affecting Orlo Application, on December 12, 2024.
The issue regarding uploading images to a Facebook post and editing/approving image posts has now been resolved and this feature should be working as expected. We apologise for any inconvenience caused and thank you for your patience.
Affected components
Update timeline
- investigating Dec 12, 2024, 10:16 AM UTC
We are currently aware of an issue with uploading images to facebook when composing a post resulting in us being unable to publish any content including an image. This is also affecting editing live posts on Facebook that contain an image. We are investigating this and hope to have a resolution shortly. Thankyou for your patience.
- identified Dec 12, 2024, 11:05 AM UTC
We believe we have identified the cause of the Facebook image upload issue and are working on a fix. This page will be updated once the fix is deployed. Thank you for your patience.
- monitoring Dec 12, 2024, 12:01 PM UTC
We have now deployed a fix for the issue surrounding image uploads to Facebook. Can you please ensure you have updated your app to enable this fix.
- resolved Dec 12, 2024, 02:56 PM UTC
The issue regarding uploading images to a Facebook post and editing/approving image posts has now been resolved and this feature should be working as expected. We apologise for any inconvenience caused and thank you for your patience.
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