Resolved after 28 minutes, on July 25, 2025.
The issue with automation triggers has now been resolved, and any messages that were not being actioned correctly by automation should now be updated to reflect the relevant action. We apologise for any inconvenience caused.
Update timeline
- identified Jul 25, 2025, 03:40 PM UTC
We are aware of issues regarding triggers actioning incoming posts to the inbox, these will include functions such as tagging and prioritising messages. The issue has been identified and we are treating this as a priority to fix. We will update this page as soon as we can. Apologies for any inconvenience.
- resolved Jul 25, 2025, 04:09 PM UTC
The issue with automation triggers has now been resolved, and any messages that were not being actioned correctly by automation should now be updated to reflect the relevant action. We apologise for any inconvenience caused.
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