Resolved after 4 hours 14 minutes, affecting Orlo Application, on July 29, 2025.
Earlier today, we encountered issues with our composer that prevented post-splitting and incorrectly flagged an error, advising that MP4 videos could not be published. This was a result of a small release that was hot-fixed within 15 minutes. If you are experiencing the above issues, we advise clearing your cache and cookies to force the fix update to your browser. You can use this article to assist with this - https://support.orlo.tech/cache-and-cookies Apologies for any inconvenience caused.
Affected components
Update timeline
- monitoring Jul 29, 2025, 12:38 PM UTC
Earlier today, we encountered issues with our composer that prevented post-splitting and incorrectly flagged an error, advising that MP4 videos could not be published. This was a result of a small release that was hot-fixed within 15 minutes. If you are experiencing the above issues, we advise clearing your cache and cookies to force the fix update to your browser. You can use this article to assist with this - https://support.orlo.tech/cache-and-cookies Apologies for any inconvenience caused.
- resolved Jul 29, 2025, 04:52 PM UTC
This incident has been resolved.
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