Ordoro incident

USPS Ship Errors

Resolved after 4 hours 53 minutes, affecting Ordoro, on April 2, 2026.

resolved Apr 03, 2026, 02:10 AM UTC

The USPS Ship issue has been resolved, and rates and label creation are working normally again. Thanks so much for your patience while this was being fixed. If you’re still seeing any issues, feel free to reach out.

Started
Apr 02, 2026, 09:16 PM UTC
Resolved
Apr 03, 2026, 02:10 AM UTC
Duration
4h 53m
Detected by Pingoru
Apr 02, 2026, 09:16 PM UTC

Affected components

Ordoro

Update timeline

  1. investigating Apr 02, 2026, 09:16 PM UTC

    We’re currently seeing USPS Ship errors that are preventing rates from loading and labels from being created. Our team has escalated this with USPS API Support and are awaiting a resolution. We’ll share updates here as soon as information is available.

  2. identified Apr 02, 2026, 10:29 PM UTC

    USPS has confirmed they’re actively working on this issue. We’re continuing to monitor and will share another update as soon as we have more information.

  3. resolved Apr 03, 2026, 02:10 AM UTC

    The USPS Ship issue has been resolved, and rates and label creation are working normally again. Thanks so much for your patience while this was being fixed. If you’re still seeing any issues, feel free to reach out.

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