Resolved after 59 minutes, affecting Ordoro, on May 6, 2026.
This issue has been resolved. Shipping labels can be created for RMAs again. We appreciate your patience while our team addressed this issue.
Affected components
Update timeline
- investigating May 06, 2026, 12:30 PM UTC
We are currently investigating an issue preventing shipping labels from being created for RMAs (Return Merchandise Authorizations). Customers may see a blank white page or error message when attempting to create an RMA shipping label. Our team is actively working on a fix, and we’ll share updates here as we learn more. We apologize for the disruption and appreciate your patience.
- resolved May 06, 2026, 01:29 PM UTC
This issue has been resolved. Shipping labels can be created for RMAs again. We appreciate your patience while our team addressed this issue.
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