OrderMyGear incident

Download issues with order report on Pop-up

Resolved after 1 day, affecting Popup Stores Reporting, on March 11, 2026.

monitoring Mar 11, 2026, 06:56 PM UTC

We are continuing to monitor for any further issues.

Affected components

Popup Stores Reporting

investigating Mar 11, 2026, 02:20 PM UTC

We are investigating issues with Download order reports.
investigating Mar 11, 2026, 02:20 PM UTC

We are continuing to investigate this issue.
investigating Mar 11, 2026, 03:54 PM UTC

We are continuing to investigate this issue.
identified Mar 11, 2026, 04:34 PM UTC

We've identified the cause of the disruption and are working on a resolution now. We appreciate your patience and will have you back up and running soon.
monitoring Mar 11, 2026, 06:56 PM UTC

A fix has been implemented and we are monitoring the results.
monitoring Mar 11, 2026, 06:56 PM UTC

We are continuing to monitor for any further issues.
resolved Mar 12, 2026, 02:22 PM UTC

This incident has been resolved.

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