OrderMyGear incident

Popup Storefronts: Cannot Complete Checkout - Email Field Does Not Accept Characters

Resolved after 2 hours 30 minutes, affecting Popup Stores Storefronts, on March 31, 2026.

monitoring Mar 31, 2026, 08:56 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Mar 31, 2026, 06:59 PM UTC
Resolved
Mar 31, 2026, 09:30 PM UTC
Duration
2h 30m
Detected by Pingoru
Mar 31, 2026, 06:59 PM UTC

Affected components

Popup Stores Storefronts

Update timeline

  1. investigating Mar 31, 2026, 06:59 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2026, 07:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 31, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 09:30 PM UTC

    This incident has been resolved.

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