Resolved after 1 hour 17 minutes, affecting API, on April 12, 2025.
All unprocessed transactions completed. An hour of monitoring showed normal operating metrics. Numerous spot checks and tests show healthy processing. This incident is being closed as resolved. Full RCA to be available on-demand within a couple day.
Affected components
Update timeline
- identified Apr 12, 2025, 09:00 AM UTC
We have been alerted to a current processing issue. The cause is related, we're investigating solutions. ETA to follow
- monitoring Apr 12, 2025, 09:15 AM UTC
A fix has been implemented and appears to have resumed all processing. We are investigating and will confirm full operation. Meanwhile any unprocessed transactions are being re-processed
- resolved Apr 12, 2025, 10:17 AM UTC
All unprocessed transactions completed. An hour of monitoring showed normal operating metrics. Numerous spot checks and tests show healthy processing. This incident is being closed as resolved. Full RCA to be available on-demand within a couple day.
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