Orbio AI incident

SSO login unavailable — WorkOS global outage

Resolved after 1 hour 4 minutes, affecting section-339208 (eu.orbio.work) and section-339209 (us.orbio.work), on July 16, 2026.

investigating Jul 16, 2026, 09:44 AM UTC

Our third-party single sign-on (SSO) provider is experiencing a major global outage. As a result, users may be unable to log in to Orbio via SSO. Impact: Users authenticating through SSO cannot access the platform. Users with active sessions are unaffected. Candidate-facing flows (WhatsApp, SMS/RCS, calls, scheduling) are not impacted — this is limited to SSO-based login to the Orbio web app. Current status: We are monitoring WorkOs status page (https://status.workos.com/)

Started
Jul 16, 2026, 09:44 AM UTC
Resolved
Jul 16, 2026, 10:48 AM UTC
Duration
1h 4m
Detected by Pingoru
Jul 16, 2026, 09:44 AM UTC

Affected components

section-339208 (eu.orbio.work)section-339209 (us.orbio.work)

Update timeline

  1. investigating Jul 16, 2026, 09:44 AM UTC

    Our third-party single sign-on (SSO) provider is experiencing a major global outage. As a result, users may be unable to log in to Orbio via SSO. Impact: Users authenticating through SSO cannot access the platform. Users with active sessions are unaffected. Candidate-facing flows (WhatsApp, SMS/RCS, calls, scheduling) are not impacted — this is limited to SSO-based login to the Orbio web app. Current status: We are monitoring WorkOs status page (https://status.workos.com/)

  2. resolved Jul 16, 2026, 10:48 AM UTC

    WorkOS deployed the fix and confirmed the incident is resolved

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