Resolved after 2 hours 36 minutes, affecting Content Recommendations API, on October 27, 2025.
A fix has been implemented by our upstream platform vendor, and we are monitoring the results.
Affected components
Content Recommendations API
Update timeline
- investigating Oct 27, 2025, 02:46 PM UTC
We are investigating an issue affecting the Content Recommendations service for a subset of customers in the EMEA region, which may cause increased latency in rendering some content, such as serving images. Teams are working to identify a fix as soon as possible.
- monitoring Oct 27, 2025, 04:02 PM UTC
A fix has been implemented by our upstream platform vendor, and we are monitoring the results.
- resolved Oct 27, 2025, 05:22 PM UTC
Performance has remained steady and healthy. This incident has been resolved.
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