Resolved after 2 days 19 hours, affecting Digital Experience Cloud Service - Management Portal, on October 27, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 27, 2025, 01:26 PM UTC
We have identified an issue affecting deployments for some DXP customers, and are actively investigating.
- investigating Oct 27, 2025, 02:34 PM UTC
We are experiencing an ongoing issue with the DXP Management Portal (PaaS) that affects a subset of customers' ability to make deployments. Waiting and trying again may help with the issue. We are working to resolve this as quickly as possible.
- investigating Oct 27, 2025, 03:48 PM UTC
We are continuing to investigate the issue, and have engaged our platform support vendor for assistance. We will provide further updates as information becomes available.
- identified Oct 28, 2025, 02:56 AM UTC
We have identified the cause of the issue and are currently working on a fix. While the problem may still persist for a subset of clients, retrying the deployment could be successful. We appreciate your patience as we work towards a resolution.
- monitoring Oct 29, 2025, 09:20 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2025, 09:09 AM UTC
This incident has been resolved.
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