Optimizely incident
Investigating – Content Recommendation Service Degradation in EMEA region
Resolved after 4 hours 36 minutes, affecting Content Recommendations API, on June 2, 2026.
We continue to monitor the service.
Affected components
Update timeline
- investigating Jun 02, 2026, 07:48 AM UTC
We are currently investigating an issue affecting the Content Recommendation service in EMEA region. Due to an API disruption, we are unable to serve recommendations at this time. Users may notice missing or unavailable recommendations across the platform. Our team is actively investigating the issue and working to restore full functionality as quickly as possible. We will provide updates as more information becomes available. Thank you for your patience!
- monitoring Jun 02, 2026, 08:51 AM UTC
A fix has been implemented and we are closely monitoring the results.
- monitoring Jun 02, 2026, 10:45 AM UTC
We continue to monitor the service.
- resolved Jun 02, 2026, 12:25 PM UTC
The incident is resolved.
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