Optimizely incident
CMP: Some Home Page Sections & Requests Module Displaying No Data
Major Vendor's status page →
Resolved after 1 hour 33 minutes, affecting Requests, on May 18, 2026.
A fix has been implemented and we're currently monitoring the results.
Affected components
Requests
Update timeline
- investigating May 18, 2026, 09:20 AM UTC
We are currently investigating a reported issue affecting the 'Requests' module, as well as the 'My Work', 'My Team's Work', and 'Watching' sections on the Home Page, which are appearing empty for a subset of customers. Our Engineering team is actively working on a resolution, and we hope to share further information on this matter shortly.
- monitoring May 18, 2026, 09:41 AM UTC
A fix has been implemented and we're currently monitoring the results.
- resolved May 18, 2026, 10:54 AM UTC
The incident has been resolved
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