Operata incident

Login Issue Impacting some users

Resolved after 2 hours 47 minutes, affecting Web UI and API (ap-southeast-2) and 1 more, on May 10, 2024.

investigating May 10, 2024, 05:45 PM UTC

We have been alerted to an issue which impacts users ability to authenticate with the Operata platform. Our engineers are currently investigating the cause.

Started
May 10, 2024, 05:45 PM UTC
Resolved
May 10, 2024, 08:32 PM UTC
Duration
2h 47m
Detected by Pingoru
May 10, 2024, 05:45 PM UTC

Affected components

Web UIAPI (ap-southeast-2)Notifications (Global)Authentication Service (Global)

Update timeline

  1. investigating May 10, 2024, 05:45 PM UTC

    We have been alerted to an issue which impacts users ability to authenticate with the Operata platform. Our engineers are currently investigating the cause.

  2. resolved May 10, 2024, 08:32 PM UTC

    This incident has been resolved.

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