OpenVPN incident

Investigating performance issue reported on CloudConnexa.

Resolved after 2 hours 33 minutes, affecting CloudConnexa SSO, on April 26, 2025.

investigating Apr 26, 2025, 12:51 PM UTC

Load times improved for Eastern Europe users, investigation continues

Started
Apr 26, 2025, 11:48 AM UTC
Resolved
Apr 26, 2025, 02:22 PM UTC
Duration
2h 33m
Detected by Pingoru
Apr 26, 2025, 11:48 AM UTC

Affected components

CloudConnexa SSO

Update timeline

  1. investigating Apr 26, 2025, 11:48 AM UTC

    Some users may experience slower than normal load times.

  2. investigating Apr 26, 2025, 12:04 PM UTC

    Some users from Eastern Europe may experience slower-than-normal load times due to an issue on the backbone provider’s side.

  3. investigating Apr 26, 2025, 12:50 PM UTC

    Load times improved for Eastern Europe users, investigation continues

  4. investigating Apr 26, 2025, 12:51 PM UTC

    Load times improved for Eastern Europe users, investigation continues

  5. resolved Apr 26, 2025, 02:22 PM UTC

    This incident has been resolved.

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