OpenVPN incident

Investigating problems reported on CloudConnexa Regions.

Resolved after 5 days 4 hours, affecting CloudConnexa - Region Ashburn, Virginia, USA and CloudConnexa - Region Atlanta, Georgia, USA and 1 more, on July 12, 2025.

resolved Jul 17, 2025, 05:52 PM UTC

The CloudConnexa Regions are no longer presenting issues. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Started: Jul 12, 2025, 01:06 PM UTC
Resolved: Jul 17, 2025, 05:52 PM UTC
Duration: 5d 4h
Detected by Pingoru: Jul 12, 2025, 01:06 PM UTC

Affected components

CloudConnexa - Region Ashburn, Virginia, USACloudConnexa - Region Atlanta, Georgia, USACloudConnexa - Region Boston, Massachusetts, USACloudConnexa - Region Chicago, Illinois, USACloudConnexa - Region Columbus, Ohio, USACloudConnexa - Region Dallas, Texas, USACloudConnexa - Region Kansas City, Missouri, USACloudConnexa - Region Los Angeles, California, USACloudConnexa - Region Miami, Florida, USACloudConnexa - Region Newark, New Jersey, USA

Update timeline

investigating Jul 12, 2025, 01:06 PM UTC

We are investigating reports about issues in CloudConnexa Regions.
identified Jul 15, 2025, 04:00 PM UTC

After a thorough investigation, we have identified the root cause of the problem affecting the CloudConnexa regions. We are working to deploy a solution as soon as possible.
monitoring Jul 17, 2025, 02:31 PM UTC

A fix to the problem was deployed and results are being monitored.
resolved Jul 17, 2025, 05:52 PM UTC

The CloudConnexa Regions are no longer presenting issues. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

Your product runs on more than OpenVPN

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.