OpenVPN incident
We are aware of international fiber issues that may be affecting some of our services. Our team is actively investigating, and we will provide further updates as soon as more information becomes available.
Minor Vendor's status page →
Resolved after 6 hours 45 minutes, affecting CloudConnexa - Region Ashburn, Virginia, USA and Access Server Billing Portal and 1 more, on October 3, 2025.
Services is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
Affected components
CloudConnexa - Region Ashburn, Virginia, USAAccess Server Billing PortalStatusCloudConnexa - Region Atlanta, Georgia, USAUser ManagementCloudConnexa - Region Boston, Massachusetts, USANetwork ManagementCloudConnexa Subscription and Billing ManagementCloudConnexa - Region Chicago, Illinois, USAHost Management
Update timeline
- investigating Oct 03, 2025, 01:17 AM UTC
We are currently investigating this issue.
- monitoring Oct 03, 2025, 04:24 AM UTC
We're starting to see recoveries and continuing to monitor.
- resolved Oct 03, 2025, 08:03 AM UTC
Services is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.
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