OpenText incident
Desktop Messaging BMS experienced delays in processing outbound fax delivery
Resolved after 1 hour 42 minutes, affecting Desktop Messaging BMS, on August 28, 2026.
Desktop Messaging BMS experienced delays in processing outbound fax delivery. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience. Tracking Number: IM3987893
Affected components
Update timeline
- investigating Aug 28, 2026, 04:15 PM UTC
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3987893
- investigating Aug 28, 2026, 05:16 PM UTC
Desktop Messaging BMS is currently experiencing delays in processing outbound fax delivery. Document backlogs exist and are currently being processed. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3987893
- resolved Aug 28, 2026, 05:58 PM UTC
Desktop Messaging BMS experienced delays in processing outbound fax delivery. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience. Tracking Number: IM3987893
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