OpenText incident

Cloud Fax services North America experienced issues

Resolved on July 24, 2026, affecting Desktop Messaging BMS and Fax Cloud Connect (RightFax) and 1 more.

resolved Jul 24, 2026, 03:05 PM UTC

The following services experienced issues. Users may have experienced intermittent access to web portals, along with delays in fax delivery and fax status updates. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail Tracking Number: IM3966995

Started
Jul 24, 2026, 03:05 PM UTC
Resolved
Jul 24, 2026, 03:05 PM UTC
Duration
–
Detected by Pingoru
Jul 24, 2026, 03:05 PM UTC

Affected components

Desktop Messaging BMSFax Cloud Connect (RightFax)Fax2Mail

Update timeline

  1. resolved Jul 24, 2026, 03:05 PM UTC

    The following services experienced issues. Users may have experienced intermittent access to web portals, along with delays in fax delivery and fax status updates. Backlogs have been cleared, and the issue is now resolved. We appreciate your patience. - Desktop Messaging BMS - Fax Cloud Connect (RightFax) - Fax2Mail Tracking Number: IM3966995

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