OpenText incident

Zix - Hex - Outlook connectivity Issue

Resolved after 23 hours 58 minutes, affecting Zix Hosted Exchange, on June 10, 2026.

resolved Jun 11, 2026, 09:37 PM UTC

Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3942421

Started
Jun 10, 2026, 09:39 PM UTC
Resolved
Jun 11, 2026, 09:37 PM UTC
Duration
23h 58m
Detected by Pingoru
Jun 10, 2026, 09:39 PM UTC

Affected components

Zix Hosted Exchange

Update timeline

  1. investigating Jun 10, 2026, 09:39 PM UTC

    We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421

  2. monitoring Jun 10, 2026, 09:39 PM UTC

    We want to inform you of a recent service disruption affecting Outlook connectivity to our Exchange environment. Earlier today, during routine maintenance, some users experienced issues connecting to Outlook. Upon identifying the cause, our team promptly rolled back changes, which has resolved the issue. Service has now been fully restored, and Outlook connectivity is functioning normally. Tracking Number: IM3942421

  3. resolved Jun 11, 2026, 09:37 PM UTC

    Zix Hosted Exchange experienced was unavailable for some users connecting via Outlook. Service has been restored and is now being validated. We appreciate your patience. Tracking Number: IM3942421

Your product runs on more than OpenText

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →