Resolved after 21 hours 26 minutes, affecting Zix Office 365, on May 7, 2026.
Zix - Microsoft 365 - Secure Cloud Licensing Error - If you need any license changes, please email [email protected] to create a ticket for processing.
Affected components
Update timeline
- investigating May 07, 2026, 03:31 PM UTC
Secure Cloud Portal (cp.appriver.com) is currently experiencing an issue with making 365 license count adjustments. Teams are currently assembled and working to resolve the issue. We appreciate your patience. If you need any license changes, please email [email protected] to create a ticket for processing. Tracking Number: IM3922293
- investigating May 07, 2026, 03:32 PM UTC
Zix - Microsoft 365 - Secure Cloud Licensing Error - If you need any license changes, please email [email protected] to create a ticket for processing.
- resolved May 08, 2026, 12:58 PM UTC
This incident has been resolved.
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