Resolved after 1 hour 29 minutes, affecting Core Collaboration for Engineering (xchange.us.opentext.com) and Core Content Management (corecontent.us.opentext.com) and 1 more, on January 20, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Core Collaboration for Engineering (xchange.us.opentext.com)Core Content Management (corecontent.us.opentext.com)Core Content Management for SAP® SuccessFactors | SAP® SuccessFactors Document Management Core by OpenTextCore Digital Asset Management (coredam.us.opentext.com)
Update timeline
- investigating Jan 20, 2026, 08:15 PM UTC
Core US is currently degraded. Teams are being assembled to investigate and provide resolution.
- monitoring Jan 20, 2026, 08:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 20, 2026, 09:44 PM UTC
This incident has been resolved.
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