OpenSRS incident

Phone Support

Resolved after 2 hours 29 minutes, affecting Reseller Support, on September 1, 2026.

monitoring Sep 01, 2026, 07:21 PM UTC

Our service provider has implemented a fix and is monitoring the results.

Started
Sep 01, 2026, 05:44 PM UTC
Resolved
Sep 01, 2026, 08:14 PM UTC
Duration
2h 29m
Detected by Pingoru
Sep 01, 2026, 05:44 PM UTC

Affected components

Reseller Support

Update timeline

  1. investigating Sep 01, 2026, 05:44 PM UTC

    We are currently experiencing issues with our phone service provider, which is affecting customers' ability to reach us by phone. For support please connect with us via chat or email for assistance until this is resolved. Thank you for your understanding.

  2. monitoring Sep 01, 2026, 07:21 PM UTC

    Our service provider has implemented a fix and is monitoring the results.

  3. resolved Sep 01, 2026, 08:14 PM UTC

    This incident has been resolved. Phone support restored.

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