Resolved after 3 hours 31 minutes, affecting Cluster B and Webmail, on September 30, 2026.
All Hosted Email Cluster B services (Webmail, IMAP, POP and SMTP mail flow) have fully recovered and are operating normally. All metrics and SLAs have returned to normal levels. Start Time : 0503 UTC End Time : 0817 UTC
Affected components
Update timeline
- investigating Sep 30, 2026, 04:56 AM UTC
We are seeing an issue with Cluster B email services at this time. Our engineers are engaged and we'll provide updates as we get them.
- investigating Sep 30, 2026, 05:04 AM UTC
The issue is affecting Webmail, IMAP, and POP services at this time
- monitoring Sep 30, 2026, 08:14 AM UTC
A fix has been implemented and we are monitoring the results. We will update shortly
- resolved Sep 30, 2026, 08:27 AM UTC
All Hosted Email Cluster B services (Webmail, IMAP, POP and SMTP mail flow) have fully recovered and are operating normally. All metrics and SLAs have returned to normal levels. Start Time : 0503 UTC End Time : 0817 UTC
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