OpenSRS incident

Hosted Email Cluster A Web and Mail Client (IMAP) login

Resolved after 42 minutes, affecting Cluster A, on December 1, 2025.

investigating Dec 01, 2025, 02:26 AM UTC

We are investigating issues with Cluster A on HostedEmail. Customers may experience issues with logging into webmail, or receiving timeouts/errors using POP/IMAP.

Started: Dec 01, 2025, 02:26 AM UTC
Resolved: Dec 01, 2025, 03:08 AM UTC
Duration: 42m
Detected by Pingoru: Dec 01, 2025, 02:26 AM UTC

Affected components

Cluster A

Update timeline

investigating Dec 01, 2025, 02:26 AM UTC

We are investigating issues with Cluster A on HostedEmail. Customers may experience issues with logging into webmail, or receiving timeouts/errors using POP/IMAP.
resolved Dec 01, 2025, 03:08 AM UTC

This incident has been resolved.

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