OpenSRS incident

Reseller Control Panel Responsiveness Issues

Resolved after 25 minutes, affecting Reseller Control Panel and Classic RWI, on January 13, 2026.

investigating Jan 13, 2026, 05:16 PM UTC

We are experiencing slowness and login issues the Reseller Control Panel and Classic Interface. We are investigating this and will post updates as they are available.

Started
Jan 13, 2026, 05:16 PM UTC
Resolved
Jan 13, 2026, 05:42 PM UTC
Duration
25m
Detected by Pingoru
Jan 13, 2026, 05:16 PM UTC

Affected components

Reseller Control PanelClassic RWI

Update timeline

  1. investigating Jan 13, 2026, 05:16 PM UTC

    We are experiencing slowness and login issues the Reseller Control Panel and Classic Interface. We are investigating this and will post updates as they are available.

  2. resolved Jan 13, 2026, 05:42 PM UTC

    This issue has now been resolved.

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