Resolved after 5 hours 54 minutes, affecting SystemDNS, on February 24, 2026.
Our Engineers have resolved the issue with DNS records being removed when attempting to update the existing records.
Affected components
Update timeline
- investigating Feb 24, 2026, 09:59 PM UTC
We are currently investigating an issue involving DNS management in the OpenSRS control panel. Customers using the SystemDNS nameservers may see DNS records removed when attempting to update their records in the OpenSRS control panel. Engineering has been engaged and is investigating.
- identified Feb 24, 2026, 11:47 PM UTC
Our Engineers have identified the cause of this issue with DNS records being removed while updating existing records. They are in the process of implementing a fix currently. Updates to come as they are received.
- resolved Feb 25, 2026, 03:53 AM UTC
Our Engineers have resolved the issue with DNS records being removed when attempting to update the existing records.
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