OpenSRS incident

Cluster B - Webmail/POP/IMAP

Resolved after 33 minutes, affecting Cluster B and Webmail, on March 10, 2026.

investigating Mar 10, 2026, 03:13 PM UTC

We are currently facing a problem impacting Webmail, POP3, and IMAP on the HostedEmail cluster B. Users might find themselves unable to log in or send and receive messages. The engineering team is actively looking into the matter, and additional updates will be shared as they become available.

Started
Mar 10, 2026, 03:13 PM UTC
Resolved
Mar 10, 2026, 03:46 PM UTC
Duration
33m
Detected by Pingoru
Mar 10, 2026, 03:13 PM UTC

Affected components

Cluster BWebmail

Update timeline

  1. investigating Mar 10, 2026, 03:13 PM UTC

    We are currently facing a problem impacting Webmail, POP3, and IMAP on the HostedEmail cluster B. Users might find themselves unable to log in or send and receive messages. The engineering team is actively looking into the matter, and additional updates will be shared as they become available.

  2. resolved Mar 10, 2026, 03:46 PM UTC

    Engineering has implemented a fix which has resovled this incident.

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