Resolved after 8 hours 34 minutes, affecting Cluster B, on April 4, 2026.
A fix has been implemented and we are monitoring the results
Affected components
Update timeline
- investigating Apr 04, 2026, 04:49 PM UTC
Please be aware we are currently experiencing issues with logging in to Cluster B email accounts via Webmail, IMAP and POP Our engineers are aware and are working to resolve the issue. We will provide updates as they are available.
- identified Apr 04, 2026, 06:20 PM UTC
The issue has been identified and a fix is being implemented.
- investigating Apr 04, 2026, 07:26 PM UTC
The issue is still under investigation, and our team is actively working toward a resolution.
- investigating Apr 04, 2026, 09:07 PM UTC
The issue is still under investigation, and our team is actively working toward a resolution.
- investigating Apr 04, 2026, 11:14 PM UTC
The issue is still under investigation, and our team is actively working toward a resolution.
- monitoring Apr 04, 2026, 11:42 PM UTC
A fix has been implemented and we are monitoring the results
- resolved Apr 05, 2026, 01:24 AM UTC
This incident has been resolved
Your product runs on more than OpenSRS
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services