Resolved after 3 days 11 hours, on December 20, 2024.
We have deployed a new group of API servers to our existing groups of API servers. This new group is occasionally producing false positives with our automated monitoring systems. We are currently working on correcting this issue; however, at this time it is not affecting any of our services.
Update timeline
- investigating Dec 20, 2024, 04:40 PM UTC
Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.
- identified Dec 24, 2024, 04:19 AM UTC
We have deployed a new group of API servers to our existing groups of API servers. This new group is occasionally producing false positives with our automated monitoring systems. We are currently working on correcting this issue; however, at this time it is not affecting any of our services.
- resolved Dec 24, 2024, 04:20 AM UTC
This incident has been resolved.
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