Resolved after 15 days 14 hours, on December 30, 2024.
This is a continued monitoring issue from the previous week. The issue is not affecting transactions, or any systems and the alerts are false positives. The resolution from last week solved the issue happening multiple times a day; however, is still triggering once to twice a day. We currently have some monitoring fixes pending review a deployment today January 2nd, 2025.
Update timeline
- investigating Dec 30, 2024, 10:05 AM UTC
Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.
- identified Jan 02, 2025, 04:14 PM UTC
This is a continued monitoring issue from the previous week. The issue is not affecting transactions, or any systems and the alerts are false positives. The resolution from last week solved the issue happening multiple times a day; however, is still triggering once to twice a day. We currently have some monitoring fixes pending review a deployment today January 2nd, 2025.
- resolved Jan 15, 2025, 12:31 AM UTC
This issue has now been resolved.
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