Resolved after 12 hours 42 minutes, on September 11, 2025.
We have solved the service connections issue with the affected server and will continue to monitor.
Update timeline
- investigating Sep 11, 2025, 05:02 AM UTC
Monitor System Down Checking, on Collection System Down Checking, did not run successfully. 5 request(s) ran and 0 test(s) failed.
- identified Sep 11, 2025, 03:54 PM UTC
An issue was identified with a server in our environment that has having issues connecting to other services. The issue did not cause any downtime for any of the services.
- monitoring Sep 11, 2025, 03:57 PM UTC
We have solved the service connections issue with the affected server and will continue to monitor.
- resolved Sep 11, 2025, 05:45 PM UTC
This incident has been resolved.
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