Ontraport incident

Investigating outage

Critical Vendor's status page →

Resolved after 5 hours 36 minutes, affecting API and Ontraport Login and 1 more, on April 28, 2025.

monitoring Apr 28, 2025, 09:14 PM UTC

Pushed out a fix

Started
Apr 28, 2025, 05:12 PM UTC
Resolved
Apr 28, 2025, 10:49 PM UTC
Duration
5h 36m
Detected by Pingoru
Apr 28, 2025, 05:12 PM UTC

Affected components

APIOntraport LoginEmail DeliveryLanding PagesPayment FormsPayment ProcessingLead Generation FormsAutomationDNSOntraport Application

Update timeline

  1. investigating Apr 28, 2025, 05:12 PM UTC

    We are currently investigating this issue.

  2. identified Apr 28, 2025, 05:59 PM UTC

    We think we know where service is having issues. Looking into more on way to fix.

  3. monitoring Apr 28, 2025, 09:14 PM UTC

    Pushed out a fix

  4. resolved Apr 28, 2025, 10:49 PM UTC

    This incident has been resolved.

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