Onfleet incident

Route Optimization

Resolved after 19 hours 11 minutes, affecting Route Optimization, on January 21, 2025.

monitoring Jan 21, 2025, 10:28 PM UTC

We have detected a slight decrease in errors for Route Optimization.

Started
Jan 21, 2025, 06:46 PM UTC
Resolved
Jan 22, 2025, 01:57 PM UTC
Duration
19h 11m
Detected by Pingoru
Jan 21, 2025, 06:46 PM UTC

Affected components

Route Optimization

Update timeline

  1. investigating Jan 21, 2025, 06:46 PM UTC

    Route Optimizations are currently running very slowly or failing. Initial signs point to an issue with an upstream provider.

  2. investigating Jan 21, 2025, 07:02 PM UTC

    The upstream provider has confirmed the issue and is currently investigating the problem.

  3. monitoring Jan 21, 2025, 10:28 PM UTC

    We have detected a slight decrease in errors for Route Optimization.

  4. resolved Jan 22, 2025, 01:57 PM UTC

    This incident has been resolved.

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