Onfleet incident

Chat service unavailable

Major Vendor's status page →

Resolved after 3 hours 39 minutes, affecting Chat, on April 17, 2025.

identified Apr 18, 2025, 12:14 AM UTC

We are continuing to work on a fix for this issue.

Started
Apr 17, 2025, 08:35 PM UTC
Resolved
Apr 18, 2025, 12:15 AM UTC
Duration
3h 39m
Detected by Pingoru
Apr 17, 2025, 08:35 PM UTC

Affected components

Chat

Update timeline

  1. investigating Apr 17, 2025, 08:35 PM UTC

    Chat is currently unavailable due to an issue with an upstream provider.

  2. identified Apr 17, 2025, 09:43 PM UTC

    The provider has confirmed the issue and identified a root cause. A fix should be available shortly.

  3. identified Apr 17, 2025, 09:55 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Apr 18, 2025, 12:14 AM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Apr 18, 2025, 12:15 AM UTC

    This incident has been resolved.

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