Resolved on April 30, 2025, affecting Dashboard and API.
The increase in system latency was caused by a query which was designed to depend on a new database index, but the index had not been created in production at the time of the deployment. We are reviewing our deployment practices to add safeguards for this type of issue in the future.
Affected components
Update timeline
- resolved Apr 30, 2025, 10:42 PM UTC
We briefly experienced partial service outage and increased response times following an application update. All systems are now operating normally. We apologize for any inconvenience caused during this incident.
- postmortem May 02, 2025, 08:05 PM UTC
The increase in system latency was caused by a query which was designed to depend on a new database index, but the index had not been created in production at the time of the deployment. We are reviewing our deployment practices to add safeguards for this type of issue in the future.
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