Resolved after 3 hours 14 minutes, on October 20, 2025.
Calls are sometimes working, but we are still seeing issues with it. Please use the chat on https://one.com/chat if you need to contact us
Update timeline
- investigating Oct 20, 2025, 08:13 AM UTC
Our phone lines are currently down, and we’re unable to take calls. We’re working to resolve the issue as soon as possible — please reach out via chat or email in the meantime on one.com/contact
- identified Oct 20, 2025, 11:20 AM UTC
Calls are sometimes working, but we are still seeing issues with it. Please use the chat on https://one.com/chat if you need to contact us
- resolved Oct 20, 2025, 11:28 AM UTC
Calls are now working as expected again.
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