Resolved after 1 hour 57 minutes, affecting Onlineshop, on October 26, 2026.
All services are fully operational and running normally. We have verified system functionality, and no further impact is expected at this time. Thank you for your patience while we worked to resolve the issue. Please let us know if you experience any further problems.
Affected components
Update timeline
- investigating Oct 26, 2026, 10:24 AM UTC
Some customers may currently experience issues when using our webshop service. Our technical teams are working to restore normal service as quickly as possible. We apologize for the disruption. More updates will follow.
- resolved Oct 26, 2026, 12:21 PM UTC
All services are fully operational and running normally. We have verified system functionality, and no further impact is expected at this time. Thank you for your patience while we worked to resolve the issue. Please let us know if you experience any further problems.
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