OnceHub incident
[User Application - Partial service disruption] ISSUE UPDATE: The issue preventing Users from being added when a Team is selected in the 'Add Users' pop-up continues. Our team is actively investigating this behavior, and we will share further updates as soon as they become available. In the meantime, we recommend adding a User to a Team after inviting them.
Resolved after 196 days 19 hours, on October 12, 2025.
ISSUE UPDATE: The issue preventing Users from being added when a Team is selected in the 'Add Users' pop-up continues. Our team is actively investigating this behavior, and we will share further updates as soon as they become available. In the meantime, we recommend adding a User to a Team after inviting them.
Update timeline
- monitoring Oct 12, 2025, 07:57 PM UTC
ISSUE UPDATE: The issue preventing Users from being added when a Team is selected in the 'Add Users' pop-up continues. Our team is actively investigating this behavior, and we will share further updates as soon as they become available. In the meantime, we recommend adding a User to a Team after inviting them.
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