OnceHub incident
[Routing Forms - Partial service disruption] ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available.
Resolved after 204 days 7 hours, on December 9, 2025.
ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available.
Update timeline
- monitoring Dec 09, 2025, 09:39 AM UTC
ISSUE DETECTED: We are currently experiencing an issue following today’s scheduled update. As a result, the customer facing links for Routing Forms and ChatBots are temporarily unavailable. Our team is actively working to resolve this as quickly as possible. We will share further updates as soon as they become available.
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