OnceHub incident
On August 20, 2025, we experienced a brief incident affecting our Booking Calendars, Chatbots, and Routing forms from 4:05 AM UTC to 4:25 AM
Resolved on August 20, 2025, affecting Routing Forms.
INCIDENT REPORT: On August 20, 2025, we experienced a brief incident affecting our Booking Calendars, Chatbots, and Routing forms from 4:05 AM UTC to 4:25 AM UTC, lasting approximately 20 minutes. During this time, users may have faced errors when scheduling meetings. Our development team is monitoring the situation to ensure stability and is investigating the root cause to prevent recurrence. We will provide updates if further action is required.
Affected components
Update timeline
- postmortem Aug 20, 2025, 11:17 AM UTC
INCIDENT REPORT: On August 20, 2025, we experienced a brief incident affecting our Booking Calendars, Chatbots, and Routing forms from 4:05 AM UTC to 4:25 AM UTC, lasting approximately 20 minutes. During this time, users may have faced errors when scheduling meetings. Our development team is monitoring the situation to ensure stability and is investigating the root cause to prevent recurrence. We will provide updates if further action is required.
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