OnceHub incident
At approximately 18:08 UTC, we began receiving reports of Google Meet issues
Resolved on June 12, 2025, affecting OnceHub Website.
INCIDENT REPORT : At approximately 18:08 UTC, we began receiving reports of Google Meet issues. Further investigation revealed a broader outage, caused by simultaneous upstream issues with Cloudflare, Microsoft Azure, and AWS—that also impacted booking creation, image loading on Booking calendars, Zapier automations, and our status page updates. During the incident: Booking Creation: Attempts to schedule new meetings sometimes failed or returned errors. Calendar Images: Booking calendar thumbnails did not render on customer-facing pages. Zapier Automations: Workflows triggered by our Zapier integration experienced timeouts or errors. Status Page: Real-time incident notifications were delayed. Our team closely monitored the service provider status feeds and system logs throughout. The incident was resolved at 21:05 UTC and we can confirm that booking creation, calendar images, automations, and status page updates are now working normally. If you continue to experience any issues, please contact us at [email protected].
Affected components
Update timeline
- postmortem Jun 12, 2025, 09:38 PM UTC
INCIDENT REPORT : At approximately 18:08 UTC, we began receiving reports of Google Meet issues. Further investigation revealed a broader outage, caused by simultaneous upstream issues with Cloudflare, Microsoft Azure, and AWS—that also impacted booking creation, image loading on Booking calendars, Zapier automations, and our status page updates. During the incident: Booking Creation: Attempts to schedule new meetings sometimes failed or returned errors. Calendar Images: Booking calendar thumbnails did not render on customer-facing pages. Zapier Automations: Workflows triggered by our Zapier integration experienced timeouts or errors. Status Page: Real-time incident notifications were delayed. Our team closely monitored the service provider status feeds and system logs throughout. The incident was resolved at 21:05 UTC and we can confirm that booking creation, calendar images, automations, and status page updates are now working normally. If you continue to experience any issues, please contact us at [email protected].
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