OnceHub incident

We have identified an issue where webhooks are not being processed immediately

Resolved after 2 hours 48 minutes, affecting Third Party Integrations, on March 19, 2025.

resolved Mar 19, 2025, 09:32 PM UTC

ISSUE RESOLVED : The issue causing delays in webhook processing has been resolved. Our team implemented the necessary fixes and monitored the system to ensure stability. Webhooks are now processing as expected. If you experience any further issues, please reach out to us at [email protected].

Started
Mar 19, 2025, 06:44 PM UTC
Resolved
Mar 19, 2025, 09:32 PM UTC
Duration
2h 48m
Detected by Pingoru
Mar 19, 2025, 06:44 PM UTC

Affected components

Third Party Integrations

Update timeline

  1. investigating Mar 19, 2025, 06:44 PM UTC

    ISSUE DETECTED: We have identified an issue where webhooks are not being processed immediately. Our team is actively working on resolving this. We will provide updates as they become available.

  2. resolved Mar 19, 2025, 09:32 PM UTC

    ISSUE RESOLVED : The issue causing delays in webhook processing has been resolved. Our team implemented the necessary fixes and monitored the system to ensure stability. Webhooks are now processing as expected. If you experience any further issues, please reach out to us at [email protected].

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