OnceHub incident

We experienced an issue that prevented clients from submitting responses in our ChatOnce and FormOnce products between 8:08 PM and 8:40 PM E

Resolved on December 3, 2024, affecting Chatbots.

resolved Dec 03, 2024, 01:56 AM UTC

Incident Update: We experienced an issue that prevented clients from submitting responses in our ChatOnce and FormOnce products between 8:08 PM and 8:40 PM EST. This issue has been fully resolved. If you encounter any further difficulties, please don't hesitate to contact our support team at [email protected].

Started
Dec 03, 2024, 01:56 AM UTC
Resolved
Dec 03, 2024, 01:56 AM UTC
Duration
–
Detected by Pingoru
Dec 03, 2024, 01:56 AM UTC

Affected components

Chatbots

Update timeline

  1. resolved Dec 03, 2024, 01:56 AM UTC

    Incident Update: We experienced an issue that prevented clients from submitting responses in our ChatOnce and FormOnce products between 8:08 PM and 8:40 PM EST. This issue has been fully resolved. If you encounter any further difficulties, please don't hesitate to contact our support team at [email protected].

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